A: We provide a complimentary card for such occasions.
Furthermore, we offer paid services for organising special items like bouquets, flower arrangements, and cakes.
For more detailed information, please do not hesitate to reach out to our concierge.
A: If you wish to have a late check-out, the following additional charges apply to your room rate:
Until 3:00 p.m. : 30% of the Best Flexible Rate
Until 6:00 p.m. : 50% of the Best Flexible Rate
After 6:00 p.m. : Full Best Flexible Rate
Please feel free to inquire at the front desk or make use of it according to your preferred time.
A – Specific cancellation policies may vary depending on the plan, so please check for details.
For cancellations made for reservations booked through travel agencies or other third-party websites, please contact the booking source for inquiries.
If you wish to shorten your stay after your arrival, a cancellation fee equal to 100% of the room charge for the next day will be incurred. For prepaid plans, no refund will be provided for the entire stay.
A – Please send it to the following address:
3-60 Ohfuka-cho, Kita-ku, Osaka-shi, Osaka 530-0011
InterContinental Osaka
+81-06-6374-5700
To Guest Relations
Please include your check-in date and the name of the registered guest when sending the luggage.
A – We regret to inform you that we do not accept reservations for stays by minors without accompanying adults.
A – We regret to inform you that we do not allow visitors to the guest rooms for private parties, meetings, seminars, or any other activities.
We have meeting rooms and banquet facilities available on-site for such purposes. Please feel free to contact our sales department for more information.
A – You can enjoy views to the east and west, but not all room types offer views. Some room types guarantee specific views, so please check the room type details for more information.
A – You can enjoy views to the east and west, but not all room types offer views. Some room types guarantee specific views, so please check the room type details for more information.
A – We have a limited number of connecting rooms available. Please inquire about room types.
Additionally, our 2-bedroom/3-bedroom residences feature 2 or 3 bedrooms, a living room, and a kitchen. You may also consider these rooms for your stay.
A – We can provide an extra bed in a twin room or a double room. Alternatively, you may consider using our 2-bedroom residence for your stay.
A – Children aged 12 or under can stay with you in the same bed. However, for meal-inclusive plans, the meal cost for a child sleeping with you is not included in the rate, so please be aware of this.
A – Please make a reservation for a twin room or a double room, and then contact our reservation department. We can arrange an extra bed for an additional charge.
A – The beds are fixed in place, so they cannot be pushed together.
A – We apologise for the inconvenience. Please contact us for assistance with your reservation.
Tel: +81-(0)6-6374-5700
A – Yes, there is an accommodation tax in Osaka Prefecture as per the “Osaka Prefecture Accommodation Tax Ordinance.”
It is separate from the room rate and is charged based on the per-person, per-room rate (including room charge and service charge).
JPY 100 per person per stay if the rate is between JPY 7,000 and less than 15,000.
JPY 200 per person per stay if it’s between JPY 15,000 and less than 20,000.
JPY 300 per person per stay if it’s JPY 20,000 or more.
There is no tax for room rates less than JPY 7,000 per person per room.
A – We are unable to transfer the NOKA Roast & Grill breakfast to room service or change it to a different venue.
A – Tank tops, bathrobes, shorts, yukata, slippers, beach sandals, and similar attire are not permitted for use in the lounge.