{"id":3695,"date":"2022-12-23T02:02:25","date_gmt":"2022-12-22T17:02:25","guid":{"rendered":"https:\/\/icosaka.com\/faq\/"},"modified":"2023-10-21T17:53:27","modified_gmt":"2023-10-21T08:53:27","slug":"faq","status":"publish","type":"page","link":"https:\/\/icosaka.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<section id=\"hero-image-block_11d809562e61eb97541425f19f2ff850\" class=\"block-visibility-hide-large-screen block-visibility-hide-medium-screen block-visibility-hide-small-screen hero-image-section   container-fullwidth px-0\">\n    <div class=\"relative\" data-scene>\n                <div id=\"carousel_71d54143ed\" class=\"swiper carousel-hero\">\n            <div class=\"swiper-wrapper\">\n                                                <div class=\"overflow-hidden swiper-slide\">\n                                            <div class=\"relative z-10 w-full overflow-hidden h-[calc(9\/16*100vw)] lg:h-hero bg-slate-200\"\n                            data-animate=\"img-in\">\n                            <img loading=\"lazy\" width=\"1440\" height=\"671\" src=\"https:\/\/icosaka.com\/wp-content\/uploads\/2023\/02\/faq-hero.jpg\" class=\"layout-cover block\" alt=\"\" decoding=\"async\" srcset=\"https:\/\/icosaka.com\/wp-content\/uploads\/2023\/02\/faq-hero.jpg 1440w, https:\/\/icosaka.com\/wp-content\/uploads\/2023\/02\/faq-hero-720x336.jpg 720w, https:\/\/icosaka.com\/wp-content\/uploads\/2023\/02\/faq-hero-768x358.jpg 768w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/>                        <\/div>\n                                                        <\/div>\n                            <\/div>\n            <div class=\"swiper-pagination\"><\/div>\n            <div class=\"absolute bottom-0 hidden right-8 swiper-navigation lg:block\">\n                <div class=\"navigation-wrapper navigation-inline\">\n                    <div class=\"swiper-button-prev\"><\/div>\n                    <div class=\"swiper-button-next\"><\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <\/div>\n<\/section>\n\n\n\n<section id=\"special-heading-block_aaff67c5b9a2a639443c3326f0ecc38a\" class=\"container-fullwidth special-heading-section my-7 lg:my-10 \" data-scene>\n    <div class=\"heading\" data-animate=\"fade-up\">\n        <div class=\"flex items-center inner\">\n            <div class=\"flex-auto\">\n                <div class=\"heading-line\"><\/div>\n            <\/div>\n            <div class=\"px-4\">\n                <h2 class=\"text-[25px] sm:text-xl tracking-widest text-center heading-text !font-en my-0\">FAQ\u3000<\/h2>            <\/div>\n            <div class=\"flex-auto\">\n                <div class=\"heading-line\"><\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"archive-faq-block_859d2ad72bf2014aa29a63da9348de16\" class=\" lg:my-10 px-0 archive-faq  \">\r\n            <div class=\"container-fullwidth \" data-scene>\r\n        <div class=\"mx-auto max-w-7xl\">\r\n            <div class=\"beautify-scrollbar max-w-full overflow-x-scroll\">\r\n                <ul class=\"flex lg:flex-row lg:flex-wrap lg:justify-center nav nav-tabs tab-faq !ml-0 lg:ml-5\"\r\n                    id=\"tab-faq_6d1e3df9af\" role=\"tablist\" data-animate=\"fade-up\">\r\n                                                            <li class=\"my-4 text-center list-none nav-item mx-3 min-w-fit\" role=\"presentation\">\r\n                        <a href=\"#tab-faq_6d1e3df9af-content-1\"\r\n                            class=\"nav-link btn-outline inline-block active\"\r\n                            id=\"tab-faq_6d1e3df9af-nav-1\" data-bs-toggle=\"pill\"\r\n                            data-bs-target=\"#tab-faq_6d1e3df9af-content-1\" role=\"tab\" aria-controls=\"tab-faq_6d1e3df9af-content-1\"\r\n                            aria-selected=\"true\">ABOUT US<br \/><\/a>\r\n                    <\/li>\r\n                                                            <li class=\"my-4 text-center list-none nav-item mx-3 min-w-fit\" role=\"presentation\">\r\n                        <a href=\"#tab-faq_6d1e3df9af-content-2\"\r\n                            class=\"nav-link btn-outline inline-block \"\r\n                            id=\"tab-faq_6d1e3df9af-nav-2\" data-bs-toggle=\"pill\"\r\n                            data-bs-target=\"#tab-faq_6d1e3df9af-content-2\" role=\"tab\" aria-controls=\"tab-faq_6d1e3df9af-content-2\"\r\n                            aria-selected=\"false\">ACCESS<br \/><\/a>\r\n                    <\/li>\r\n                                                            <li class=\"my-4 text-center list-none nav-item mx-3 min-w-fit\" role=\"presentation\">\r\n                        <a href=\"#tab-faq_6d1e3df9af-content-3\"\r\n                            class=\"nav-link btn-outline inline-block \"\r\n                            id=\"tab-faq_6d1e3df9af-nav-3\" data-bs-toggle=\"pill\"\r\n                            data-bs-target=\"#tab-faq_6d1e3df9af-content-3\" role=\"tab\" aria-controls=\"tab-faq_6d1e3df9af-content-3\"\r\n                            aria-selected=\"false\">STAY<br \/><\/a>\r\n                    <\/li>\r\n                                                            <li class=\"my-4 text-center list-none nav-item mx-3 min-w-fit\" role=\"presentation\">\r\n                        <a href=\"#tab-faq_6d1e3df9af-content-4\"\r\n                            class=\"nav-link btn-outline inline-block \"\r\n                            id=\"tab-faq_6d1e3df9af-nav-4\" data-bs-toggle=\"pill\"\r\n                            data-bs-target=\"#tab-faq_6d1e3df9af-content-4\" role=\"tab\" aria-controls=\"tab-faq_6d1e3df9af-content-4\"\r\n                            aria-selected=\"false\">RESTAURANT &#038; BAR<br \/><\/a>\r\n                    <\/li>\r\n                                                            <li class=\"my-4 text-center list-none nav-item mx-3 min-w-fit\" role=\"presentation\">\r\n                        <a href=\"#tab-faq_6d1e3df9af-content-5\"\r\n                            class=\"nav-link btn-outline inline-block \"\r\n                            id=\"tab-faq_6d1e3df9af-nav-5\" data-bs-toggle=\"pill\"\r\n                            data-bs-target=\"#tab-faq_6d1e3df9af-content-5\" role=\"tab\" aria-controls=\"tab-faq_6d1e3df9af-content-5\"\r\n                            aria-selected=\"false\">Pierre<br \/><\/a>\r\n                    <\/li>\r\n                                                            <li class=\"my-4 text-center list-none nav-item mx-3 min-w-fit\" role=\"presentation\">\r\n                        <a href=\"#tab-faq_6d1e3df9af-content-6\"\r\n                            class=\"nav-link btn-outline inline-block \"\r\n                            id=\"tab-faq_6d1e3df9af-nav-6\" data-bs-toggle=\"pill\"\r\n                            data-bs-target=\"#tab-faq_6d1e3df9af-content-6\" role=\"tab\" aria-controls=\"tab-faq_6d1e3df9af-content-6\"\r\n                            aria-selected=\"false\">NOKA Roast &amp; Grill<br \/><\/a>\r\n                    <\/li>\r\n                                                            <li class=\"my-4 text-center list-none nav-item mx-3 min-w-fit\" role=\"presentation\">\r\n                        <a href=\"#tab-faq_6d1e3df9af-content-7\"\r\n                            class=\"nav-link btn-outline inline-block \"\r\n                            id=\"tab-faq_6d1e3df9af-nav-7\" data-bs-toggle=\"pill\"\r\n                            data-bs-target=\"#tab-faq_6d1e3df9af-content-7\" role=\"tab\" aria-controls=\"tab-faq_6d1e3df9af-content-7\"\r\n                            aria-selected=\"false\">adee Lounge &#038; Bar<br \/><\/a>\r\n                    <\/li>\r\n                                                            <li class=\"my-4 text-center list-none nav-item mx-3 min-w-fit\" role=\"presentation\">\r\n                        <a href=\"#tab-faq_6d1e3df9af-content-8\"\r\n                            class=\"nav-link btn-outline inline-block \"\r\n                            id=\"tab-faq_6d1e3df9af-nav-8\" data-bs-toggle=\"pill\"\r\n                            data-bs-target=\"#tab-faq_6d1e3df9af-content-8\" role=\"tab\" aria-controls=\"tab-faq_6d1e3df9af-content-8\"\r\n                            aria-selected=\"false\">STRESSED<br \/><\/a>\r\n                    <\/li>\r\n                                                            <li class=\"my-4 text-center list-none nav-item mx-3 min-w-fit\" role=\"presentation\">\r\n                        <a href=\"#tab-faq_6d1e3df9af-content-9\"\r\n                            class=\"nav-link btn-outline inline-block \"\r\n                            id=\"tab-faq_6d1e3df9af-nav-9\" data-bs-toggle=\"pill\"\r\n                            data-bs-target=\"#tab-faq_6d1e3df9af-content-9\" role=\"tab\" aria-controls=\"tab-faq_6d1e3df9af-content-9\"\r\n                            aria-selected=\"false\">SPA &amp; FITNESS<br \/><\/a>\r\n                    <\/li>\r\n                                                            <li class=\"my-4 text-center list-none nav-item mx-3 min-w-fit\" role=\"presentation\">\r\n                        <a href=\"#tab-faq_6d1e3df9af-content-10\"\r\n                            class=\"nav-link btn-outline inline-block \"\r\n                            id=\"tab-faq_6d1e3df9af-nav-10\" data-bs-toggle=\"pill\"\r\n                            data-bs-target=\"#tab-faq_6d1e3df9af-content-10\" role=\"tab\" aria-controls=\"tab-faq_6d1e3df9af-content-10\"\r\n                            aria-selected=\"false\">MEETINGS<br \/><\/a>\r\n                    <\/li>\r\n                                                            <li class=\"my-4 text-center list-none nav-item mx-3 min-w-fit\" role=\"presentation\">\r\n                        <a href=\"#tab-faq_6d1e3df9af-content-11\"\r\n                            class=\"nav-link btn-outline inline-block \"\r\n                            id=\"tab-faq_6d1e3df9af-nav-11\" data-bs-toggle=\"pill\"\r\n                            data-bs-target=\"#tab-faq_6d1e3df9af-content-11\" role=\"tab\" aria-controls=\"tab-faq_6d1e3df9af-content-11\"\r\n                            aria-selected=\"false\">PAYMENT<br \/><\/a>\r\n                    <\/li>\r\n                                                            <li class=\"my-4 text-center list-none nav-item mx-3 min-w-fit\" role=\"presentation\">\r\n                        <a href=\"#tab-faq_6d1e3df9af-content-12\"\r\n                            class=\"nav-link btn-outline inline-block \"\r\n                            id=\"tab-faq_6d1e3df9af-nav-12\" data-bs-toggle=\"pill\"\r\n                            data-bs-target=\"#tab-faq_6d1e3df9af-content-12\" role=\"tab\" aria-controls=\"tab-faq_6d1e3df9af-content-12\"\r\n                            aria-selected=\"false\">IHG\u00ae One Rewards<br \/><\/a>\r\n                    <\/li>\r\n                                                            <li class=\"my-4 text-center list-none nav-item mx-3 min-w-fit\" role=\"presentation\">\r\n                        <a href=\"#tab-faq_6d1e3df9af-content-13\"\r\n                            class=\"nav-link btn-outline inline-block \"\r\n                            id=\"tab-faq_6d1e3df9af-nav-13\" data-bs-toggle=\"pill\"\r\n                            data-bs-target=\"#tab-faq_6d1e3df9af-content-13\" role=\"tab\" aria-controls=\"tab-faq_6d1e3df9af-content-13\"\r\n                            aria-selected=\"false\">Filming and Interview Requests<br \/><\/a>\r\n                    <\/li>\r\n                                    <\/ul>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n    \r\n        <div class=\"lg:pt-12 containter\">\r\n        <div class=\"tab-content\" id=\"tab-content-faq_6d1e3df9af\">\r\n                                    <div class=\"tab-pane fade show active \" id=\"tab-faq_6d1e3df9af-content-1\"\r\n                role=\"tabpanel\" aria-labelledby=\"tab-faq_6d1e3df9af-nav-1\">\r\n                \n<div class=\"wp-block-getwid-accordion has-icon-left\" data-active-element=\"none\">\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Is there a smoking area in the hotel?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Smoking is permitted at the smoking space on the 2nd floor.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; What is the service charge?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; 15% service charge applies.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; What is the dress code?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; &lt;Restaurants><\/p>\n\n\n\n<p>We kindly request smart casual attire. Please refrain from wearing room slippers, room wear, or other casual items such as beach sandals. Additionally, at the 20th-floor speciality restaurant Pierre (French cuisine), smart casual attire with a recommended jacket for men is preferred. (Please refrain from visiting in shorts, beach sandals, etc.)<\/p>\n\n\n\n<p>&lt;28th Floor Club InterContinental Lounge&gt;<\/p>\n\n\n\n<p>Please refrain from wearing tank tops, bathrobes, shorts, yukata, slippers, or beach sandals.<\/p>\n<\/div><\/div>\n<\/div>\n            <\/div>\r\n                                    <div class=\"tab-pane fade  \" id=\"tab-faq_6d1e3df9af-content-2\"\r\n                role=\"tabpanel\" aria-labelledby=\"tab-faq_6d1e3df9af-nav-2\">\r\n                \n<div class=\"wp-block-getwid-accordion has-icon-left\" data-active-element=\"none\">\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; How can I access the hotel?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Please visit <a href=\"https:\/\/icosaka.com\/en\/contact-us\/#contact-access\" target=\"_blank\" rel=\"noreferrer noopener\">ACCESS<\/a> for detailed directions and access information.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Is there a hotel shuttle bus from the airport?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; <\/p>\n\n\n\n<p>Whilst we do not provide a hotel shuttle bus service, convenient limousine bus services are available from the major airports (Kansai International Airport and Osaka International Airport).<br>From Kansai International Airport, limousine buses operate to \u201cHankyu Sanbangai Bus Stop\u201d or \u201cHotel Hankyu RESPIRE OSAKA\u201d. From Osaka International Airport (Itami), services run to \u201cOsaka Marubiru\u201d.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; How can I access major tourist attractions (USJ, Osaka Castle, Kyoto, etc.)?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Convenient transportation options for accessing attractions in the Kansai region include JR lines, the Osaka Metro Midosuji Line, Hankyu Railway, and Hanshin Electric Railway. We provide an original map filled with the concierge&#8217;s knowledge, including recommendations for unique Osaka spots, daily itineraries, and access information.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Is a parking reservation required?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Parking is not reservation-based.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Please provide the size and cost of vehicles entering the parking area.<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Vehicles with a height of up to 2.1 meters can be accommodated.<\/p>\n\n\n\n<p> The parking fee is JPY 6,000 per vehicle per overnight stay (3:00 p.m. &#8211; 11:00 a.m.).<\/p>\n\n\n\n<p> If you use the valet parking service, an additional JPY 2,000 will be charged.<\/p>\n<\/div><\/div>\n<\/div>\n            <\/div>\r\n                                    <div class=\"tab-pane fade  \" id=\"tab-faq_6d1e3df9af-content-3\"\r\n                role=\"tabpanel\" aria-labelledby=\"tab-faq_6d1e3df9af-nav-3\">\r\n                \n<div class=\"wp-block-getwid-accordion has-icon-left\" data-active-element=\"none\">\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; How can I arrange a surprise for a birthday or anniversary?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A: We provide a complimentary card for such occasions. <\/p>\n\n\n\n<p>Furthermore, we offer paid services for organising special items like bouquets, flower arrangements, and cakes. <\/p>\n\n\n\n<p>For more detailed information, please do not hesitate to reach out to our concierge.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; About Late Check-Out<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A: If you wish to have a late check-out, the following additional charges apply to your room rate:<\/p>\n\n\n\n<p>Until 3:00 p.m. : 30% of the Best Flexible Rate<\/p>\n\n\n\n<p>Until 6:00 p.m. : 50% of the Best Flexible Rate<\/p>\n\n\n\n<p>After 6:00 p.m. : Full Best Flexible Rate<\/p>\n\n\n\n<p>Please feel free to inquire at the front desk or make use of it according to your preferred time.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; When can I change or cancel my reservation, and what is the cancellation fee?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Specific cancellation policies may vary depending on the plan, so please check for details.<\/p>\n\n\n\n<p>For cancellations made for reservations booked through travel agencies or other third-party websites, please contact the booking source for inquiries.<\/p>\n\n\n\n<p>If you wish to shorten your stay after your arrival, a cancellation fee equal to 100% of the room charge for the next day will be incurred. For prepaid plans, no refund will be provided for the entire stay.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; I would like to send my luggage before my stay. Can you provide the delivery address?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Please send it to the following address:<\/p>\n\n\n\n<p>3-60 Ohfuka-cho, Kita-ku, Osaka-shi, Osaka 530-0011<\/p>\n\n\n\n<p>InterContinental Osaka<\/p>\n\n\n\n<p>+81-06-6374-5700<\/p>\n\n\n\n<p>To Guest Relations<\/p>\n\n\n\n<p>Please include your check-in date and the name of the registered guest when sending the luggage.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Can minors stay without adults?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; We regret to inform you that we do not accept reservations for stays by minors without accompanying adults.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; I&#8217;d like to host a private party or meeting in my room. Can I have non-registered guests in my room?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; We regret to inform you that we do not allow visitors to the guest rooms for private parties, meetings, seminars, or any other activities.<\/p>\n\n\n\n<p>We have meeting rooms and banquet facilities available on-site for such purposes. Please feel free to contact our sales department for more information.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Can I request a specific room number?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; You can enjoy views to the east and west, but not all room types offer views. Some room types guarantee specific views, so please check the room type details for more information.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Can I request a specific view from the room?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; You can enjoy views to the east and west, but not all room types offer views. Some room types guarantee specific views, so please check the room type details for more information.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Do you have connecting rooms?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; We have a limited number of connecting rooms available. Please inquire about room types.<\/p>\n\n\n\n<p>Additionally, our 2-bedroom\/3-bedroom residences feature 2 or 3 bedrooms, a living room, and a kitchen. You may also consider these rooms for your stay.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Do you have rooms for three people?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; We can provide an extra bed in a twin room or a double room. Alternatively, you may consider using our 2-bedroom residence for your stay.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; I have a small child who doesn&#8217;t need an extra bed. Can they sleep with me?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Children aged 12 or under can stay with you in the same bed. However, for meal-inclusive plans, the meal cost for a child sleeping with you is not included in the rate, so please be aware of this.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; How can I make a reservation when two children will be sharing the same bed?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Please make a reservation for a twin room or a double room, and then contact our reservation department. We can arrange an extra bed for an additional charge.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Can the twin beds be pushed together?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; The beds are fixed in place, so they cannot be pushed together.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; I booked online, but I haven&#8217;t received a confirmation email.<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; We apologise for the inconvenience. Please contact us for assistance with your reservation.<\/p>\n\n\n\n<p>Tel: +81-(0)6-6374-5700<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Is there an accommodation tax?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Yes, there is an accommodation tax in Osaka Prefecture as per the &#8220;Osaka Prefecture Accommodation Tax Ordinance.&#8221;<\/p>\n\n\n\n<p>It is separate from the room rate and is charged based on the per-person, per-room rate (including room charge and service charge).<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>\u3010Until 31 August 2025\u3011<\/p>\n\n\n\n<p>JPY 100 per person per stay if the rate is between JPY 7,000 and less than 15,000.<\/p>\n\n\n\n<p>JPY 200 per person per stay if it&#8217;s between JPY 15,000 and less than 20,000.<\/p>\n\n\n\n<p>JPY 300 per person per stay if it&#8217;s JPY 20,000 or more.<\/p>\n\n\n\n<p>There is no tax for room rates less than JPY 7,000 per person per room.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>\u3010From 1 September 2025\u3011<\/p>\n\n\n\n<p>JPY 200 per person per stay if the rate is between JPY 5,000 and less than 15,000.<\/p>\n\n\n\n<p>JPY 400 per person per stay if it&#8217;s between JPY 15,000 and less than 20,000.<\/p>\n\n\n\n<p>JPY 500 per person per stay if it&#8217;s JPY 20,000 or more.<\/p>\n\n\n\n<p>There is no tax for room rates less than JPY 5,000 per person per room.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Can I change the breakfast included in the NOKA Roast &amp; Grill plan to room service?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; We are unable to transfer the NOKA Roast &amp; Grill breakfast to room service or change it to a different venue.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; What is the dress code for the Club InterContinental exclusive lounge?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Tank tops, bathrobes, shorts, yukata, slippers, beach sandals, and similar attire are not permitted for use in the lounge.<\/p>\n<\/div><\/div>\n<\/div>\n            <\/div>\r\n                                    <div class=\"tab-pane fade  \" id=\"tab-faq_6d1e3df9af-content-4\"\r\n                role=\"tabpanel\" aria-labelledby=\"tab-faq_6d1e3df9af-nav-4\">\r\n                \n<div class=\"wp-block-getwid-accordion has-icon-left\" data-active-element=\"none\">\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Are there restaurants with private rooms?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; We offer private rooms at the French restaurant &#8220;Pierre&#8221; and &#8220;NOKA Roast &amp; Grill.&#8221; Please inquire at each restaurant.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Are there restaurants with smoking seats?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; All restaurants are non-smoking throughout the day.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; I only want to use the hotel&#8217;s restaurants. Is parking free or is there a parking discount?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; We issue a complimentary coupon based on the amount spent at each restaurant.<\/p>\n\n\n\n<p>We offer a parking discount service for customers who do not consume alcohol, providing 2 hours free for orders over JPY 3,000  and 4 hours free for orders over JPY 6,000.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; What is the dress code?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; We request plain or smart casual attire. Please refrain from wearing room slippers, room clothes, or other light attire such as flip-flops.<\/p>\n\n\n\n<p>For the Pierre French Restaurant on the 20th floor, we recommend smart casual attire and jackets. (Male guests are not allowed to wear half pants, flip-flops, etc.)<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Do you have any Japanese restaurants in the hotel?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; We do not have a Japanese restaurant.<\/p>\n<\/div><\/div>\n<\/div>\n            <\/div>\r\n                                    <div class=\"tab-pane fade  \" id=\"tab-faq_6d1e3df9af-content-5\"\r\n                role=\"tabpanel\" aria-labelledby=\"tab-faq_6d1e3df9af-nav-5\">\r\n                \n<div class=\"wp-block-getwid-accordion has-icon-left\" data-active-element=\"none\">\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; I plan to use it for a special occasion. Would it be possible to have something done?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211;  We would be delighted to add a message plate to your dessert at no additional cost.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Can you arrange for a cake or a bouquet?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Bouquets, floral arrangements, and cakes are available upon request as optional paid services. Kindly place your order at least three days in advance.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Is it possible to bring our own wine?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Yes, it&#8217;s allowed. We charge a corkage fee of JPY 6,000 per bottle for uncorking.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Is there a dress code?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; We request smart casual attire.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Is there a private room in the restaurant?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; We have one private room with a capacity of 12 seats. Visit <a href=\"https:\/\/icosaka.com\/en\/private-room\/\">here<\/a> for more information.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; We want to use it for a group, what is the maximum number of people allowed?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Please contact us by phone for further details.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Can you accommodate preferences and allergies?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Yes, it&#8217;s possible, but please let us know at the time of booking. We may not be able to accommodate same-day requests. For more details, please refer to <a href=\"https:\/\/icosaka.com\/wp-content\/uploads\/2023\/08\/RestaurantSpecialRQ.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">this link.<\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Can I smoke in the restaurant?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Smoking is not allowed in all areas\u3002<\/p>\n<\/div><\/div>\n<\/div>\n            <\/div>\r\n                                    <div class=\"tab-pane fade  \" id=\"tab-faq_6d1e3df9af-content-6\"\r\n                role=\"tabpanel\" aria-labelledby=\"tab-faq_6d1e3df9af-nav-6\">\r\n                \n<div class=\"wp-block-getwid-accordion has-icon-left\" data-active-element=\"none\">\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Can I have breakfast even if I&#8217;m not staying overnight?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Yes, you can enjoy breakfast.<\/p>\n\n\n\n<p>*Breakfast for non-registered guests may not be available depending on the situation. <br>*Please note that on Saturdays, Sundays, and holidays, breakfast service is exclusive to our staying guests.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Is it possible to add breakfast at the restaurant?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Yes, it&#8217;s possible. We offer an \u00e0 la carte menu throughout the day.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Are there any window-side seats with a good view available?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; We cannot provide a guarantee, but we do our best to allocate the best available seats based on the reservation order.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Is there a drink included with the buffet?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Coffee and tea are included, but other soft drinks and alcoholic beverages will incur additional charges.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; How much is the child&#8217;s price?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Children between the ages of 6 and 12 will be charged half the adult rate. Children aged 0 to 5 are free for one child per paying adult. Additionally, from the second child onwards, child rates will apply regardless of age.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Is a reservation required for lunch or dinner?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Reservations are not mandatory, but making a reservation ensures that you can secure a table.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Can I purchase tea?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; TWG Tea&#8217;s black tea is available for purchase at &#8220;STRESSED&#8221; on the first floor.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Is there a dress code?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; We request smart casual attire. Please refrain from wearing room slippers, room attire, and other casual items such as beach sandals.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Is there a time limit for the table?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; During special periods designated by the restaurant, such as the New Year holidays or Christmas, a two-session system may be implemented. Also, for lunch on Saturdays, Sundays, and holidays, we kindly request that you vacate the table by 2:30 p.m..<\/p>\n<\/div><\/div>\n<\/div>\n            <\/div>\r\n                                    <div class=\"tab-pane fade  \" id=\"tab-faq_6d1e3df9af-content-7\"\r\n                role=\"tabpanel\" aria-labelledby=\"tab-faq_6d1e3df9af-nav-7\">\r\n                \n<div class=\"wp-block-getwid-accordion has-icon-left\" data-active-element=\"none\">\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Is there a private room?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; There are no private rooms in the bar.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Is there a non-smoking section?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; The entire area is non-smoking throughout the day.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Can I make a reservation?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Table reservations are welcome. You can also make a reservation in advance for our free flow plan and our afternoon tea set, available on weekends and public holidays.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Is there a cover charge?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; There is no cover charge.<\/p>\n<\/div><\/div>\n<\/div>\n            <\/div>\r\n                                    <div class=\"tab-pane fade  \" id=\"tab-faq_6d1e3df9af-content-8\"\r\n                role=\"tabpanel\" aria-labelledby=\"tab-faq_6d1e3df9af-nav-8\">\r\n                \n<div class=\"wp-block-getwid-accordion has-icon-left\" data-active-element=\"none\">\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Are all seats non-smoking?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Yes, it is entirely non-smoking. We have a smoking area on the 2nd floor.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Can I make a reservation for a whole cake?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; We accept reservations for whole cakes up to 2 days in advance.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Can I make a reservation for a table?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Yes, we accept reservations. The seating is limited to 90 minutes from your reservation time. If we are busy, we may not be able to accommodate specific table requests.<\/p>\n<\/div><\/div>\n<\/div>\n            <\/div>\r\n                                    <div class=\"tab-pane fade  \" id=\"tab-faq_6d1e3df9af-content-9\"\r\n                role=\"tabpanel\" aria-labelledby=\"tab-faq_6d1e3df9af-nav-9\">\r\n                \n<div class=\"wp-block-getwid-accordion has-icon-left\" data-active-element=\"none\">\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Do I need to bring a towel to the gym and sauna?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Towels are provided at the locker room on the 4th floor for the gym and sauna. You do not need to bring towels from your room.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; I would like to use the fitness gym, pool, and Japanese-style bath before check-in.<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; We kindly request that you use these facilities from check-in (3 p.m.) to check-out (next day at 11 a.m.).<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Can I bring inflatable floats and such?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; We kindly request that you do not bring any inflatables. We provide kickboards and arm helpers for your use.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Is the facility usage limited to guests only?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Facility usage is available for hotel guests and members of our fitness club.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Can I rent items during the night?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Rental is available during the night as well. For assistance at night, please contact instant service.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Are there age restrictions for facility usage?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; The gym is available for guests aged 16 and above. For guests under 16 using the pool and bath, they must be accompanied by an adult guardian. Please note that the bath facility is only available to guests under 16 from 9a.m. to 5p.m..<\/p>\n<\/div><\/div>\n<\/div>\n            <\/div>\r\n                                    <div class=\"tab-pane fade  \" id=\"tab-faq_6d1e3df9af-content-10\"\r\n                role=\"tabpanel\" aria-labelledby=\"tab-faq_6d1e3df9af-nav-10\">\r\n                \n<div class=\"wp-block-getwid-accordion has-icon-left\" data-active-element=\"none\">\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Is parking available?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Guests attending the general banquet can use the parking for free for up to 4 hours.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Are the 2nd floor of Grand Front Osaka and the 2nd floor banquet hall connected?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Access is only available from the 1st floor.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Is there a smoking area?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; We have a smoking area on the 2nd floor.<\/p>\n<\/div><\/div>\n<\/div>\n            <\/div>\r\n                                    <div class=\"tab-pane fade  \" id=\"tab-faq_6d1e3df9af-content-11\"\r\n                role=\"tabpanel\" aria-labelledby=\"tab-faq_6d1e3df9af-nav-11\">\r\n                \n<div class=\"wp-block-getwid-accordion has-icon-left\" data-active-element=\"none\">\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; What types of credit cards can be used for payment?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; You can use Amex, VISA, JCB, Master, and UnionPay (debit card).<\/p>\n<\/div><\/div>\n<\/div>\n            <\/div>\r\n                                    <div class=\"tab-pane fade  \" id=\"tab-faq_6d1e3df9af-content-12\"\r\n                role=\"tabpanel\" aria-labelledby=\"tab-faq_6d1e3df9af-nav-12\">\r\n                \n<div class=\"wp-block-getwid-accordion has-icon-left\" data-active-element=\"none\">\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; What is IHG\u00ae One Rewards?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; When you join IHG\u00ae One Rewards, you can enjoy exclusive services and benefits available only to members at over 6,000 IHG\u00ae (InterContinental Hotels Group) group hotels worldwide.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; How can I earn points? Where should I book to earn points?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; Join IHG\u00ae One Rewards and present your membership card at check-in.<\/p>\n\n\n\n<p>Points are only earned for reservations made through direct hotel booking, the hotel&#8217;s website (icosaka.com\/en\/), and IHG.com (https:\/\/www.ihg.com\/hotels\/gb\/en\/reservation).<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; Can I earn points for dining in the restaurant?<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; When you present your card at the restaurant, you will earn 1 points for every JPY 100 spent (including tax).<\/p>\n\n\n\n<p>Please note that we cannot accept retroactive requests if you do not make a request at the time of payment.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; I want to use IHG\u00ae One Rewards points for accommodation. I want to use the Weekend Certificate for accommodation.<\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; We apologise, but we kindly ask you to contact the IHG\u00ae One Rewards customer centre. Alternatively, you can make a reservation online through the following contact information:<\/p>\n\n\n\n<p>IHG\u00ae One Rewards Service Center<\/p>\n\n\n\n<p>Phone: 03-6364-1372<\/p>\n\n\n\n<p>Operating Hours: Monday to Friday, 9:00 AM to 6:00 PM (Closed on Saturdays, Sundays, and holidays)<\/p>\n\n\n\n<p>Website:https:\/\/www.ihg.com\/onerewards\/content\/gb\/en\/home<\/p>\n<\/div><\/div>\n<\/div>\n            <\/div>\r\n                                    <div class=\"tab-pane fade  \" id=\"tab-faq_6d1e3df9af-content-13\"\r\n                role=\"tabpanel\" aria-labelledby=\"tab-faq_6d1e3df9af-nav-13\">\r\n                \n<div class=\"wp-block-getwid-accordion has-icon-left\" data-active-element=\"none\">\n<div class=\"wp-block-getwid-accordion__header-wrapper\"><span class=\"wp-block-getwid-accordion__header\"><a href=\"#\"><span class=\"wp-block-getwid-accordion__header-title\">Q &#8211; <strong>Is it possible to film or conduct interviews inside the hotel?<\/strong><\/span><span class=\"wp-block-getwid-accordion__icon is-active\"><i class=\"fas fa-plus\"><\/i><\/span><span class=\"wp-block-getwid-accordion__icon is-passive\"><i class=\"fas fa-minus\"><\/i><\/span><\/a><\/span><\/div><div class=\"wp-block-getwid-accordion__content-wrapper\"><div class=\"wp-block-getwid-accordion__content\">\n<p>A &#8211; If you wish to conduct filming or interviews for business purposes within the InterContinental Osaka premises, please apply for prior permission from InterContinental Osaka. Additionally, prior permission from InterContinental Osaka is required for the publication of our photos, videos, information, etc., in various media (magazines, websites, television, and potentially social media). Please contact our public relations team.<\/p>\n\n\n\n<p>Please note that InterContinental Osaka bears no responsibility for any troubles or damages incurred as a result of conducting filming, interviews, etc., within InterContinental Osaka premises or for the publication of information in various media.<\/p>\n<\/div><\/div>\n<\/div>\n            <\/div>\r\n                    <\/div>\r\n    <\/div>\r\n    <\/section>\r\n\n\n\n<div class=\"wp-block-getwid-advanced-spacer\" style=\"height:60px\" aria-hidden=\"true\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - InterContinental Osaka<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/icosaka.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - InterContinental Osaka\" \/>\n<meta property=\"og:url\" content=\"https:\/\/icosaka.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"InterContinental Osaka\" \/>\n<meta property=\"article:modified_time\" content=\"2023-10-21T08:53:27+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/icosaka.com\/en\/faq\/\",\"url\":\"https:\/\/icosaka.com\/en\/faq\/\",\"name\":\"FAQ - InterContinental Osaka\",\"isPartOf\":{\"@id\":\"https:\/\/icosaka.com\/#website\"},\"datePublished\":\"2022-12-22T17:02:25+00:00\",\"dateModified\":\"2023-10-21T08:53:27+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/icosaka.com\/en\/faq\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/icosaka.com\/en\/faq\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/icosaka.com\/en\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/icosaka.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/icosaka.com\/#website\",\"url\":\"https:\/\/icosaka.com\/\",\"name\":\"InterContinental Osaka\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/icosaka.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/icosaka.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/icosaka.com\/#organization\",\"name\":\"InterContinental Osaka\",\"url\":\"https:\/\/icosaka.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/icosaka.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/icosaka.com\/wp-content\/uploads\/2023\/01\/hotel_logo_3D_logo1_RGB_LP.png\",\"contentUrl\":\"https:\/\/icosaka.com\/wp-content\/uploads\/2023\/01\/hotel_logo_3D_logo1_RGB_LP.png\",\"width\":2501,\"height\":1058,\"caption\":\"InterContinental Osaka\"},\"image\":{\"@id\":\"https:\/\/icosaka.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - 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